Privacy Policy

At Glamis Solicitors we, value the privacy of those who provide personal information to us. This Privacy Policy explains how and why we collect and use personal data and provides information about your rights as an individual.

This policy applies to personal information supplied directly by you or by third parties.

We will collect personal data from you when you contact us about providing legal services to you (for example your name, address, contact and financial information etc.). We may also be required to collect additional information regarding your identity to comply with regulatory requirements. In addition, we may obtain personal data about you which is publicly accessible from third parties such as Companies House or HM Land Registry.

We use your information primarily to provide legal services to you.

We only use your personal data when it is necessary to enter into or fulfil a contract with you or with your agreement or if we are satisfied there is another lawful basis for doing so i.e., to comply with a legal obligation or if our own (or a third party’s) legitimate interest override your interests (e.g., for debt recovery or complying with fraud and crime prevention).

We will only use the special categories of personal data relating to you or third parties you tell us about when it is necessary for the establishment, exercise, or defense of legal claims or with your explicit consent.

During any work we undertake for you it is often necessary for us to share the information we hold with third parties, such as Barristers and other professional advisers, other parties to a dispute or their advisers, HM Revenue & Customs, HM Land Registry, HM Courts and Tribunals Service, Banks & Building Societies etc. We will not share more information with third parties than is necessary. If you require a full list of people that we may share your data with then please email: contact@glamissolicitors.com 

There may be other situations where we will disclose your information to third parties, for example, if we are under a legal or regulatory obligation to do so (e.g., to The Solicitors Regulation Authority) or to protect our business rights or enforce the terms of contracts (e.g., to our insurers or debt recovery agents).

We will never sell your personal data and presently do not undertake any direct marketing and so will not use your personal data for this purpose. If we do wish to use your data for marketing purposes, we will ask for your consent.

We use regular backups, firewalls, anti-malware, anti-virus and passwords  to keep your information from being lost, accessed, or used by any unauthorized persons.

However, you should be aware that, whatever safeguards are put in place, use of the internet cannot be entirely risk free. Therefore, we cannot guarantee the security or integrity of any personal information which is transferred via the internet. 

Whenever we destroy or delete personal data this is done securely.

Our staff are given regular cyber security and data protection training to ensure that they are aware of how best to protect the personal data of our clients. Any third-party contractors are also assessed to ensure they are aware of their obligations.

We will hold your information throughout the time we are carrying out work for you and, after the work has ended, for as long as we are required to comply with legal and regulatory requirements (a minimum of 7 years).

There is some information we may retain indefinitely, for example, your basic contact details and the nature of the matter we dealt with for you or other information that may be useful if you ask us to work for you again in the future or information contained in original documents you have asked us to store on your behalf. You can ask us to erase your such information (see Your Rights below) or to return original documents to you.

You have the right to ask us to correct any inaccurate information that we hold about you. It is important for us to ensure the information we have is up to date. Please, therefore, advise us of any changes.

You also have a right to:

Ask us to provide details of the information we hold about you. If you wish to make such a request, please email contactgalmissolicitors.com 

Ask us to erase your personal information if there is no good reason for us to continue holding it.

Ask us to restrict or suspend the use of your personal information or object to us using your information to further our legitimate interests or those of a third party.

Ask us to transfer your personal information to another person or organization.

When the only lawful basis under which we are processing your data is that you have given your consent for us to do so, to withdraw your consent.

If you are unhappy with the information we hold or any aspect of our service in relation to this Privacy Policy, then we would invite you to discuss your concerns with us initially.

If you are unhappy with our response you can make a complaint at any time to the Information Commissioner’s Office (the UK supervisory authority for data protection issues).

We will regularly review and update this policy as required